Even if you don’t choose us, our priority is always making sure that you choose the right provider who can support you every step of the way. Sapphire Living is all about your homecare, so if you choose to speak to a number of providers before making your decision, the below checklist is there to help.
Eligibility is based on needs and meeting My Aged Care criteria. You can register online with My Aged Care www.myagedcare.gov.au/assessment/apply-online To find out if you meet the criteria, My Aged Care will ask a few questions about your current situation to see if you need help with some everyday tasks, or if you prefer, we can do this for you over the phone.
You will be asked to provide some further information about yourself.
The people that work with us are the best people for their job, which not only means they’re the most qualified and skilled, but also the most caring, empathetic and respectful people. If you are not happy with a service you receive, we will provide a refund for the cost of the service provided. That’s how confident we are of exceeding your Home Care needs.